Privacy Policy

At ACL-Lichttechnik GmbH (ACL), helping you manage privacy and the protection of personal information is among our primary concerns. That's why, when you choose ACL, we help you maintain control over personal information about you. We believe it is important to inform you about how we will use your personal data, and to give you choices about how those data will be used. Below are the guidelines we use for protecting the information you provide us during your experience with our company through any means, such as when you use our web site, interact with us through our products and other services, when we speak with you over the telephone, and if you work directly with our sales team. We encourage you to read this Privacy Policy carefully.

Scope of this Privacy Policy

In general, this Privacy Policy applies to all personal information of consumers collected or used by ACL. It governs only personal information we collect from our customers and online from our web site users ("you"), through ACL products, services, web site, contacts and/or relationship with you. "Personal information" means information which identifies you, such as your name, telephone number, and e-mail address. This privacy statement does not apply to the web sites of our business partners or to any other third parties, even if their web sites are linked to our web site. We recommend you review the privacy policies of each web site you visit.

Why should you share your personal data with ACL?

Sharing your personally identifiable information enables us to offer you a number of benefits:

1. We collect the information you give us in order to provide you products and services, inform you about our products and fulfill your orders and service requests.
2. We use cookies and other Internet technologies to manage our web site and e-mail programs, to offer you personalized experiences and to help us manage our web site.
3. When you access our web site, we will log your IP address in our web server logs. We also collect related information such as browser type, operating system, and Web pages visited to help manage our web site.

 You may choose to share your information with us in a number of ways online, such as completing a product request form, ordering a product, participating in a promotion, or subscribing to a newsletter. You can also share your personally identifiable information with us by communicating with one of our sales persons or sales representatives by e-mail, telephone, or in writing. Sometimes ACL obtains your personal data from other parties outside ACL. If you do not want us to use your personal data which you have not provided to us yourself, you can let us know by contacting us at the address listed below.

How We Use Personal Information

1. We use personal information to deliver the services and support, or to carry out the transactions you have requested.
2. We use the information collected to send communications to you, such information about products and services available from ACL, promotional offers, and surveys.
3. We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you.
4. We use the information to enforce our conditions of sale, web site terms and/or separate contracts (if applicable) with you.

Your Choices

1. You may instruct ACL to stop sending you certain promotional materials (e.g., e-mail messages, catalogues) by following the unsubscribe instructions provided in our materials.
2. Click here to unsubscribe from (opt out of) direct mail, telephone, fax or e-mail communications.
3. You may contact ACL to determine the types of personal information that we process and to correct or update your personal information.

Safeguarding the information you share with us

We understand the importance of ensuring that your personal information is secure and protected. ACL uses a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure including secure servers and firewalls.

Disclosing Personal Information

We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if ACL reasonably believes it is necessary to protect ACL, its customers or the public. Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.

Other Important Information

1. ACL is committed to working with you to obtain a fair resolution of complaints or concerns about privacy.
2. ACL complies with data protection laws in the countries in which we do business.

How to Contact Us

At ACL, your questions, comments and feedback are very important to us. For privacy-related issues, please contact us at privacy@reflector.com or write to us at:

ACL-Lichttechnik GmbH
Attention: Privacy
Hans-Boeckler-Str. 38A
40764 Langenfeld
Germany